ComTrack

General · Carrier statements

Ace - how to download statements

Export each month’s commissions to CSV.

1 min readUpdated

Guide to Downloading Monthly Statements and Commissions

Step 1. Log In and Access Agent Dashboard

  • Log in to the platform.

  • Click on 'My Agent' to access your dashboard.

Step 2. Select the Desired Month's Statement

  • You will see statements for each month (e.g., July, June, May).

  • Click on the month for which you want to download the statement (e.g., June).

Step 3. Navigate to Commissions Section

  • After selecting the month, click on 'Commissions' to access commission details.

Step 4. Export Commissions to CSV

  • Click on 'Export to CSV' to download the commission data.

Step 5. Name the CSV File Appropriately

  • When prompted to name the file, use the format: 'Ace' followed by the month and year.

    • Example: 'Ace June 2025'.

  • Ensure to capitalize the name as needed.

Step 6. Repeat for Other Months

  • To download statements for other months, repeat steps 2 to 5 for each month (e.g., July, May).