Step 1: Prepare to Call Medico 0:00
- Locate the contact number for Medico on the Wellabe Medical website.
- Ensure you have the contract number assigned to you in ComTrack.
Step 2: Make the Call 0:10
- Call the Medico contact number.
- Inform the representative that you need to change the 2FA SMS number or the multi-authentication factor number on file.
Step 3: Provide Required Information 0:31
- Give the representative the contract number assigned to you in ComTrack.
- Confirm that the change has been made.
Step 4: Confirm Completion 0:42
- Ensure that you receive confirmation that the phone number has been updated.
- You are now ready to retrieve files using the updated information.