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Elevance/Anthem statements are weird in 2025

Understanding Anthem Commission Statements 1. Introduction to Anthem Statements 0:00 Anthem statements, referred to as Elevance, will start including a due date from 2025. Importan

1 min readUpdated Includes video

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Understanding Anthem Commission Statements

 

1. Introduction to Anthem Statements 0:00

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  • Anthem statements, referred to as Elevance, will start including a due date from 2025.
  • Important to distinguish between valid commission statements and incorrect ones.

 

2. Identifying Valid Commission Statements 0:17

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  • A valid commission statement will show a payment period.
  • Incorrect statements will indicate 'this is not a payment'.

 

3. Understanding Payment Structure 0:44

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  • Payments are broken down into monthly amounts (e.g., $26 for each month).
  • This new structure started in 2025 and may lead to chargebacks if clients fall off the books.

 

4. Impact on Agents Using ComTrack 1:29

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  • Using ComTrack simplifies the process; otherwise, it can be cumbersome.

 

5. Navigating ComTrack for Statements 1:52

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  • Access the all-time tab in ComTrack to view your statements.
  • Check the statement date and payment period.

 

6. Understanding Advances in Payments 3:09

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  • Payments are recognized as advances (e.g., $26 paid multiple times).
  • Adjustments may be needed for the comp plan based on these advances.

 

7. Modifying Comp Plans for Anthem 3:45

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  • If normally giving a $50 advance, adjust to reflect the new structure (e.g., $4 per renewal).
  • Chargebacks should also reflect the new advance structure.

 

8. Handling Chargebacks 4:42

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  • Chargebacks will be prorated based on the number of months (e.g., negative $26 for each month).

 

9. Assigning Comp Plans 5:24

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  • Ensure to assign the correct comp plan for Anthem carriers.
  • Use filters in ComTrack to find Anthem MAPD statements.

 

10. Conclusion 5:47

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  • Review the process to ensure proper handling of Anthem commission statements.

 

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