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Filtering by Agent List in ComTrack

Filtering by Agent List in ComTrackThe Filter by Agent List feature lets you instantly narrow your view to only the agents you want to work with — whether that’s by location, sub-a

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Filtering by Agent List in ComTrack

The Filter by Agent List feature lets you instantly narrow your view to only the agents you want to work with — whether that’s by location, sub-agency, performance group, or any other criteria you define. This makes it easier to manage payroll configurations, reconciliations, and All Time rows for specific groups.


Why Use Agent Lists?

Instead of manually selecting agents one by one, you can create pre-made lists and filter instantly.
Common use cases:

  • All agents in Texas or Tennessee

  • All agents in a specific sub-agency (e.g., “ABC Agency”)

  • All agents under a certain manager

  • Top-performing or underperforming agents

  • Any custom grouping that helps you stay organized


Creating an Agent List

  1. Go to the Agent Lists tab.

  2. Create a new list and give it a descriptive name (e.g., Texas Agents, ABC Sub-Agency, Mark Norman Team).

  3. Add agents to the list:

    • Manually: Type an agent’s name and select them.

    • Paste from Excel or Google Sheets:
      You can paste a batch of agent names directly into the list.

      Tip: If your pasted names are in LAST, FIRST format (e.g., Stark, Tony), ComTrack will automatically reformat them to First Last using the Normalize Format button. This ensures names match exactly with ComTrack records so filtering works correctly.


Filtering by Agent List

Once your list is ready:

  1. In Home, All Time, or Dashboard, click Filter by Agent List.

  2. Select your desired list from the dropdown.

  3. Click Filter — only agents from that list will be shown.


Example

  • List Name: ABC Sub-Agency

  • Agents in List: Evan McGuffey, Sally Doe, Tony Stark

  • After Filtering: Only these three agents appear.


Clearing a Filter

To go back to viewing all agents:

  1. Click Clear Filter from Agent Name.

  2. Your view will reset to the full agent list.


Best Practices

  • Give lists clear, purposeful names.

  • Use Normalize Format whenever pasting names to fix LAST, FIRST formatting automatically.

  • Filter before making bulk updates to Reconcile settings, Agent Comp Plans, Upline settings, etc., so you only affect the intended agents.